Filippa

Open the app and follow the instructions below: Go to "my bookings" and click "start rent". Fill out the trailer inspection. Press on the button on the physical lock to open it through your phone....

There are no physical keys anymore, all of our stations have been transformed to our app solutions where your phone is the key. Therefore, you need to download our app to open you booking.

Yes. The app is your key for your booking so please download it on your phone.

For a more detailed map on where you can rent a trailer from us, please go to our website under "book online"

If you exceed your booked time and return the trailer late you will be charged a fee for the amount of time you are late when returning the trailer in the app. If this is not payed in the app an in...

No. When you rent a trailer on a specific station you also need to return it at the same one. 

Most of our trailers have the newer 13-pin connectors, if it doesn't match your car, it's your responsibility to bring an adapter. In some cases, there are removable 7-pin adapter that you can borr...

For more specific information about the price please go check out the price list on our website.

Stolen trailer:  If your trailer would be stolen from you during a rent, you need to report this to the police yourself and get a case number. When having the case number, you need to call our cust...

Please look at our video that is available on our website on how to connect the trailer with your car.