Johanna
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Activity overview
Latest activity by Johanna-
Johanna created an article,
Contact Information
Always use our chat-bot first for fastest help regarding your question. If the answer is not there, chat with our customer service by clicking "get in touch" and then "live chat". Otherwise, you...
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Johanna created an article,
Can i return the trailer eariler than booked time?
Yes, you can return the trailer earlier than the booked time. You do this in the app by going to your booking and then pressing the return button.
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Johanna created an article,
How do i return my booking?
You can only return our trailer when you are at the station, follow the steps bellow: Open the app. go to your booking. Press the "return button" and follow the steps.
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Johanna created an article,
App Manual
Starting the app Download the app from either from Appstore or Google play depending on the phone you have. When opening the app for the first time you MUST accept: Location Service. Bluetooth. ...
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Johanna created an article,
Can I extend my rental?
Yes. In the app you can prolong the time of your booking but only if you have not exceeded the time when you were supposed to return the trailer.But, if someone else have booked the same trailer yo...
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Johanna created an article,
The lock has frozen shut, what should I do?
If the lock is frozen shut, try these steps below: Shake the lock hard for 5-10 seconds. Then pull the physical lock downward at the same time when opening it in the app. If this wouldn't work, p...